“The world is a looking-glass, and gives back to every man the reflection of his own face. Frown at it, and it will in turn look sourly upon you; laugh at it and with it, and it is a jolly kind companion; and so let all young persons take their choice.”William Makepeace Thackeray (Vanity Fair)
When I was a freshman at university, I worked in the college Ice Cream Shop. I went through a vigorous fifteen-minute training, done by the creamery supervisor, a sage 19 year-old Sophmore. He demonstrated how to dip the ice cream scoop in water, sink it into the favored barrel, and put it on a cone. After one practice scoop, I had it mastered. He didn’t elaborate on the proper size of the scoop or how to interact with the customers – he didn’t seem concerned with such trivialities. The workplace can be quite relaxed when the management consists of disinterested college students. However, as I worked there I noticed that not everyone interacted the same way with ice cream, or customers for that matter. I discovered some truths about human nature, which have been repeatedly confirmed throughout my life. I realized that there are only two kinds of people in this world – big-scoopers and small-scoopers. Some of my coworkers would dish out wimpy scoops to a child or student, unaware or unphased by their disappointed faces. Others would push the boundaries of a “single scoop” and deliver a very generous scoop to a delighted customer. I was more the latter; in fact, customers began requesting me. After seeing the portions handed out by a tight-fisted employee, they would ask, “Is Ally working tonight?” Now, some would say that the stingy employees were more honest – and if the corporate policy was clear, I might agree. However, it was obvious that no one minded how much we put in a scoop of ice cream.
“For it is in giving that we receive.”St. Francis of Assisi
I often wondered why someone, given the freedom to dish out a large scoop or a small one, would continually dish out small ones – especially after witnessing the celebrity status of the big-scoop employees. I noticed that those employees who handed out meager scoops, tended to exhibit other attributes. Rather than enjoying their job working at an ice cream shop, (literally every child’s dream), they came to work grumpy. Rather than interacting joyfully with customers, they acted bored or even rude. They discovered a multitude of reasons to complain about their work conditions or shift schedule. Why interact with the world this way? It certainly seemed this pessimistic view of life was making them miserable and building up their own personal hell.
“We are each our own devil, and we make this world our hell.”Oscar Wilde
Have we Become Miss Trunchbull?
I recently watched the movie “Matilda” with my children. The headmaster of the school, Miss Trunchbull, is a characterture of an angry and vindictive woman – someone that hates life and takes it out on innocents. Miss Truchbulls are all too common in our children’s lives. In school, children are chastised, “No talking during lunch!” “Don’t climb trees!” In Kindergarten my daughter was even reprimanded for hugging her friend, “No hugs allowed in school!” Adults become the oppressors of childhood joy. By focusing on the negative with children, we may be stifling their generous and happy nature and inadvertently creating a new generation of small scoopers.
We have all met real-life Miss Trunchbulls: a snippy store clerk, that curt librarian, or the lady you pray doesn’t call your number at the DMV. Negative women, and men, are easy to spot and we generally try and avoid them. However, for some reason, it is much harder to recognize ourselves as one of them. We may, in fact, be blissfully unaware that we have become a Miss Trunchbull in children’s eyes, or that we are now ungenerous scoopers. We are so consumed by our own suffering, our own injustices, our own stresses, that we don’t see the hell that follows us. We don’t see that our outlook on life is draining the joy of others around us, that our perspective is teaching our kids that the world is an ungenerous place, a place where ice cream needs to be preserved, not shared.
“Hell begins with a grumbling mood, always complaining, always blaming others… but you are still distinct from it. You may even criticize it in yourself and wish you could stop it. But there may come a day when you can no longer. Then there will be no you left to criticize the mood or even to enjoy it, but just the grumble itself, going on forever like a machine. It is not a question of God “sending us” to hell. In each of us there is something growing, which will BE hell unless it is nipped in the bud. ”C.S. Lewis
Why Debbie Downer and not Fezziwig?
“Life begins as a quest of the child for the man, and ends as a journey by the man to rediscover the child.”Sam Ewing
There are many reasons we may have allowed ourselves to become ungenerous or negative. Perhaps we have lived a difficult life or have a disagreeable personality type. Perhaps we feel unloved or unappreciated. Maybe we have developed a scarce view of the world, believing in zero-sum happiness. Regardless of the source of our negativity, we must realize that we can never expect good things from life if we refuse to interact with it graciously.
If instead, we decide to take the opposite course, the cheerful-road less traveled, we will find influence that even the most miserly among us can appreciate and cherish. Ebeneezer Scrooge was asked by the Ghost of Christmas Present why he respected his old employer Fezziwig, who spent his money on frivolous amusements. Scrooge said, “He has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or a toil. Say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count ’em up: what then? The happiness he gives, is quite as great as if it cost a fortune.” (Charles Dickens, The Christmas Carol)
So how do we start rendering others happy, rather than unhappy? What can we do to change our negative habits, personality, or outlook?
1. Become a Spectator
“The best way to keep a prisoner from escaping is to make sure he never knows he’s in prison.”Fyodor Dostoyevsky
Are we unaware of the prison of negativity and hostility in which we are residing? We need to become conscious to the way we are interacting with the world. We need to look at ourselves as an impartial observer. This should be done without judgement. If we become a spectator to our own behavior, we may see things we would never expect. Are we giving out wimpy scoops? Are we yelling at innocent children? Rather than feeling condemned by the imperfections we notice in ourselves, we should see hope – hope of progress. We have likely noticed we are unhappy – here might be a good place to start to rectify that. If we seek to improve our interactions with others, their reactions to us will also certainly improve.
Despite my previous notoriety as a Big Scooper, I regret to admit I have many moments of stingy behavior. It is interesting how I can become a witness to my own destructive behaviors, but seem unable to stop them. This is when I let my impulses overtake my free will. I observe a witchy woman – fully engulfed in emotionality, which I seem powerless to stop. I see myself displaying negative habits and reacting instinctively rather than with thoughtfulness and kindness. I see myself yelling at joyfully laughing children in the backseat. I notice myself unloading emotional baggage on my husband as he walks in the door from a long-day at work, without concern for him. These moments all seem to occur above a common denominator, stress. When we attempt to remove our own bias and see ourselves clearly, we can choose to react differently – more positively. Being self-observant has helped me identify my stress-triggers and prevent them.
2. Decide who you want to be
I used to have a distaste for the phrase, “Fake it till you make it” because I dislike insincerity, I always strive to be genuine and respect others I feel are authentic. However, I have found in marriage and mothering that sometimes if I am in a bad mood – I simply need to fake happiness, for the sake of myself and my family. I want my children to remember their mom as happy and nurturing. I want my husband to feel welcomed by a generous and loving wife.
An interesting and well-known study, now known simply as the Pencil Study, showed that people’s moods can be elevated simply by placing a pencil in their mouths – forcing them to use their smile muscles. It seems “faking it” can trick our brains into producing endorphins and serotonin. Doing charitable acts can make us more charitable. Directing our thoughts to others can decrease our selfishness. We sometimes need to force ourselves out of our negative cycles – improve our posture, take a walk, pray, be grateful. But most of all we must decide who we want to be and work to become that person. We must strive to be the hero of our story and shun the enemy we could become.
3. Integrate who you want to be with how you live
We can decide that we are not going to be a slave to a pessimistic view of life. We can freely choose to prevent such reactions and to interact with the world differently. But it takes using our attention and focus, especially if we are in the habit of reacting negatively.
We must prepare and prevent. We know when our own Miss Trunchbull is likely to emerge. For me it is 5:30 at night as I prepare dinner. My noise bucket is now full and my will-power muscle is worn out, so I start to get snippy with my children. If I do not change the conditions, the outcome will always be the same, so I play relaxing classical music or send the kids outside to play. If it has been a stressful day, I consciously decide to not complain to my husband until he has been home fifteen minutes, even if I have to tell Alexa to remind me. I usually find when 15 minutes are up, I have forgotten my complaints.
If we are going to successfully defeat our mean nature, we need to “negotiate with ourselves”, as Dr. Jordan Peterson says. First we need to become a spectator and witness the negative consequences of our pessimism and unpleasantness. Then we need to decide if we really are willing to become a more positive person. Finally we need to integrate that positivity into our lives. This might require a changing of routines, shifting our outlook, and even some moments of “pretending”. But there is hope that we can become a big-scooper again. As we see the benefit of positivity, our efforts will be a reward unto themselves.
“There are only two kinds of people in the end: those who say to God, “Thy will be done,” and those to whom God says, in the end, “Thy will be done.” All that are in Hell, choose it. Without that self-choice there could be no Hell. No soul that seriously and constantly desires joy will ever miss it. Those who seek, find. Those who knock, it is opened.”C.S. Lewis (The Great Divorce)
Bring Heaven Down
When I look back at my days at the Creamery, I remember it as pure joy. I gloried in that ice cream and the happiness it brought. I want that “Ally” back for good. Some days she is here and other days Miss Trunchbull makes her appearance. I have hope that I can live the heavenly days of college again, and why not? I am now surrounded by my children and husband, whom I love dearly. Now should be the time I am most capable of building up my own heaven. I remain convinced of the truth I learned in college: there are only two types of people in this world, big-scoopers and small-scoopers. But now I know that the choice is before me day after day, moment after moment, who will I be? Will I make a heaven or a hell?
“At the end of things, The Blessed will say, “We have never lived anywhere except in Heaven.” And the lost will say, “We were always in Hell.” And both will speak truly.”C.S. Lewis
Jordan Peterson: Explains the roots and justifications behind the Diner from Hell